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System requirements.

Prepare your Windows system with trusted runtime components before downloading the Valhanna loader.

Customer guide Official documentation

Windows checklist #

Before opening the loader, take a moment to prepare your system.

  • Use a Windows device and install current Windows updates.
  • Check that Windows date, time, and time zone are correct.
  • Have a working internet connection for sign-in and entitlement checks.
  • Make sure your Valhanna account has an active license for the product you want.
Product-specific requirements

Requirements can vary by release. If you’re unsure whether your system is supported, include your Windows version and product name in a support request before proceeding.

Required runtimes #

The Download tab lists the runtime components used during setup. Use the official Microsoft resources below, install the components your system needs, then restart Windows.

After restarting, continue to Download & setup.

Stay protected #

Keep Windows Security and other protection tools enabled. If a file is blocked, review the detection and contact support with the exact message. Do not disable your security software or bypass a warning to continue.

Use your dashboard for the current loader rather than files sent through direct messages or unofficial mirrors.

Still have a question?Get help with your account, access, or setup.
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